DELIVERy

Angelcare UK - Delivery Options & Costs

Please contact us via helpline@babyhelpline.co.uk if you have any issues with your order and we will contact the carrier selected for delivery on your behalf.

Delivery type

Price Delivery time

Standard Delivery by Hermes (UK & NI)

£2.95 3-5 working days*

*Deliveries are usually within 3-5 working days of placing your order, although at busy times this may be longer. You can enter delivery instructions when you're placing your order e.g. "leave with neighbour". However we are not liable for any parcels that are lost or stolen if specific delivery instructions are left for the carrier. Any orders placed before 12 noon Mon- Fri will be dispatched the same day.

Any orders placed after 12 noon on a Friday, Saturday or Sunday, will not be dispatched until the next working day. We are unable to deliver on Bank Holidays so please allow an extra working day for this If nobody is available when your parcel is delivered and there isn't a safe place to leave the parcel, the delivery driver will leave a calling card with instructions on how to rearrange delivery.

Deliveries to the following locations may take up to two working days longer:

The Scottish Highlands & Islands
The Isle of Wight
The Isle of Man
Northern Ireland.

Standard delivery by DPD (UK & NI order over £25)

Free 3-5 working days*

*Deliveries are usually within 3-5 working days of placing your order, although at busy times this may be longer. You can enter delivery instructions when you're placing your order e.g. "leave with neighbour". However we are not liable for any parcels that are lost or stolen if specific delivery instructions are left for the carrier. Any orders placed before 12 noon Mon- Fri will be dispatched the same day.

Any orders placed after 12 noon on a Friday, Saturday or Sunday, will not be dispatched until the next working day. We are unable to deliver on Bank Holidays so please allow an extra working day for this If nobody is available when your parcel is delivered and there isn't a safe place to leave the parcel, the delivery driver will leave a calling card with instructions on how to rearrange delivery.

Deliveries to the following locations may take up to two working days longer:

The Scottish Highlands & Islands
The Isle of Wight
The Isle of Man
Northern Ireland.

Express Delivery by DPD (UK & NI)

£5.95 1-2 working days*

*Deliveries are usually within 1-2 working days of placing your order, although at busy times this may be longer. You can enter delivery instructions when you're placing your order e.g. "leave with neighbour". However we are not liable for any parcels that are lost or stolen if specific delivery instructions are left for the carrier.

Any orders placed before 12 noon Mon- Fri will be dispatched the same day. Any orders placed after 12 noon on a Friday, Saturday or Sunday, will not be dispatched until the next working day. We are unable to deliver on Bank Holidays so please allow an extra working day for this If nobody is available when your parcel is delivered and there isn't a safe place to leave the parcel, the delivery driver will leave a calling card with instructions on how to rearrange delivery.

Deliveries to the following locations may take up to two working days longer:

The Scottish Highlands & Islands
The Isle of Wight
The Isle of Man
Northern Ireland

Republic of Ireland by DPD

£11.95 2-3 working days*

*Deliveries are usually within 2-3 working days of placing your order, although at busy times this may be longer. You can enter delivery instructions when you're placing your order e.g. "leave with neighbour". However we are not liable for any parcels that are lost or stolen if specific delivery instructions are left for the carrier. Any orders placed before 12 noon Mon- Fri will be dispatched the same day.

Any orders placed after 12 noon on a Friday, Saturday or Sunday, will not be dispatched until the next working day. We are unable to deliver on Bank Holidays so please allow an extra working day for this If nobody is available when your parcel is delivered and there isn't a safe place to leave the parcel, the delivery driver will leave a calling card with instructions on how to rearrange delivery.

BFPO by DPD

£8.95 3-5 working days*

*Deliveries are usually within 3-5 working days of placing your order, although at busy times this may be longer. Any orders placed before 12 noon Mon- Fri will be dispatched the same day. Any orders placed after 12 noon on a Friday, Saturday or Sunday, will not be dispatched until the next working day.

We are unable to deliver on Bank Holidays so please allow an extra working day for this.

Problems with your order

My order hasn't been delivered

We’re so sorry to hear that! If you registered for an account with us please login to your account to see if there’s been any update there. Alternatively, please drop us a line via helpline@babyhelpline.co.uk and we’ll happily chase up your delivery stork!

Faulty item in order

Please take a look at our Returns Policy here and we’ll be happy to help.

Incorrect or missing item in order

We’re so sorry to hear that! Please drop us a line via helpline@babyhelpline.co.uk with your Order Number and details of your enquiry and we’ll happily look into it for you.